Refurbished Laptops Direct's Commitment to Privacy
We are the Controller for the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679)) (“the GDPR”) and any equivalent legislation adopted by the United Kingdom after it leaves the European Union.
As a company we are committed to protecting and respecting the privacy of your personal information. We want you to be confident that your information will be properly protected whilst in our possession.
We will only ever use your personal data when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
Where we need to perform the contract, we are about to enter into or have entered into with you.
Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal information other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to these activities at any time by contacting us at support@ Refurbishedlaptopsdirect.co.uk.
If you have any questions about our use of your personal information, or you wish to exercise one of your rights under the GDPR, please contact us at support@ Refurbishedlaptopsdirect.co.uk.
What Personal Information Do We Collect
Information you give us. When you sign up for a Refurbished Laptops Direct account, we keep the basic account information you give us, like your name, email address, telephone number, password and address.
Information we collect. We also collect and store your Personal Information as you use the Services and each time you interact with Refurbished Laptops Direct, for example, when you:
update information in your control panel,
communicate with us by telephone or email, order or
download new Services,
register a licence or change your device and
complete forms on our website.
We also store information about the Services you purchase, such as the activation code, date of purchase, and information relating to any support issue.
Automatic Information. We may collect information about the device you access the Services from, such as the IP address or other unique device identifiers. If you access your account from a mobile device, that mobile device may also provide us with details of your location. Most mobile devices allow you to disable this functionality.
Strictly necessary cookies - These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website and remembering which files you have marked for backup. Without these cookies, Services you have asked for, like security or e-billing, cannot be provided.
Performance cookies - These cookies collect information about how you use the website. These cookies don’t collect information that identifies you and are only used to improve how the website works.
Functionality cookies - These cookies allow the website to remember choices you make, such as the configuration of your computer, to provide enhanced, more personal features.
Advertising cookies - These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are placed on the website by advertisers and advertising networks, with our permission. They remember that you have visited the site and this information is shared with other organisations such as advertisers. We use analytics data and the DoubleClick cookies for advertising purposes. You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page. The Google Website has additional information available about their Policy for Advertising based on Interests and Location.
Other Technologies - We may also use other Internet technologies, such as web beacons or pixel tags and other similar technologies, to deliver or communicate with cookies and analyze your use of the Services. We also may include web beacons in e-mail messages so that we know when you have opened an email message received from Refurbished Laptops Direct.
Personal Information regarding children. The Services are not intended for use by individuals who cannot enter a legally binding a contract. Accordingly, Refurbished Laptops Direct does not intentionally gather any Personal Information about individuals who are under the age of eighteen (18). If you are under eighteen (18) years of age or otherwise lack the capacity to enter into a binding contract do not use our Services. If Refurbished Laptops Direct becomes aware that it has collected Personal Information from someone under the age of majority, such information will be deleted immediately.
How We Use Your Personal Information
We use your Personal Information to provide you with the Services,
administer your account,
send you information about the Services (including updates and modifications),
generate and review reports and data about our user base and Service usage patterns,
analyse the accuracy, effectiveness, usability, or popularity of the Services,
improve the content and features of the Services and
allow us to personalize the content and advertising that you see on the Services.
In order to do so, we may use your Personal Information to contact you through desktop alerts and live chat, email and (where you have consented) SMS/Text messaging.
If you wish to change the way we use your data, see your options below. Please be aware that if you choose not to provide us with certain Personal Information, we may not be able to make Services available to you.
Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:
where we have notified you of the decision and given you 21 days to request us to reconsider the decision;
for performing our contract with you and appropriate measures are in place to safeguard your rights;
in limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.
You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified you.
We do not envisage that any decisions will be taken about you using automated means, but we will notify you in writing if this position changes.
How We Share Your Personal Information
We may have to share your personal data with the parties set out below for the purposes set out in the table above:
Our group companies
Carefully selected third parties who provide a service to us to support our core operations, such as: processing our mail, communicating with customers and prospective customers on our behalf (including via social media), running promotions, providing IT systems and administrative services and the development and improvement of internal systems and processes;
Competent authorities (statutory bodies, regulatory authorities, authorised bodies who have a role laid out by law);
Other organisations where we are legally obligated to disclose your personal information (such as requests made in the prevention and detection of crime) or where disclosure is necessary to protect the property, rights and safety of us and our staff or to comply with any law, regulation, or governmental or judicial warrant, rule, order or subpoena;
Other companies where we are trialling products and services which we consider may improve our offering to customers and/or our business processes; and
Other third parties where you have given your express consent or where we reasonably believe a third party is acting on your behalf.
If you have given consent to this, you can withdraw it at any time. Please use the unsubscribe link on the email communication you receive or contact us at support@Refurbishedlaptopsdirect.co.uk
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
How We Communicate with You
If you wish to change the types of communications you receive from us or opt out of receiving any future communications, you can do so. See Your Options below.
How We Protect Your Data
General. Refurbished Laptops Direct has security measures in place to protect against the loss, misuse, and alteration of your data. Personal Information provided to us is stored in secure facilities with access restricted to authorized personnel only. Although we make good faith efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, we cannot guarantee complete security.
Email Communications. If you wish to change the types of communications you receive from us or opt out of receiving any future communications, you may do so by modifying your profile on your control panel, by emailing your request to us at support@Refurbishedlaptopsdirect.co.uk, or by clicking on the appropriate link in any Refurbished Laptops Direct email communication that you receive.
Correcting Your Personal Information. You can access the Personal Information that we collect via your control panel. You can correct factual errors in your Personal Information on your control panel or by sending a request to support@Refurbishedlaptopsdirect.co.uk. Please provide sufficient details regarding the error. To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting access or making any corrections to your Personal Information.
Your EU Data Protection Rights
Location of Personal Information and Transfers.
Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar
Method of Collecting Information
"Cookies" may be used to gather statistical information that will assist in understanding what users find interesting and useful throughout the Refurbished Laptops Direct Website. These cookies are a small piece of data, identifying you only by random number (e.g. #15678). No personal information can be identified about the user through cookies. This numerical data is sent to your browser from a Web server and then stored onto your computer's hard drive. Through modification of browser preferences, a user can elect to accept all cookies, receive notification when a cookie is set or decline all cookies. Alterations to these settings may, however, affect the functionality of the Refurbished Laptops Direct Website.
Type of Information Collected
When visiting the Refurbished Laptops Direct Website, general information that will not personally identify you may be collected. Types of information include data about pages visited, duration of page view, location previous to accessing the Refurbished Laptops Direct Client Web site, navigational habits of users along with details on browser (including Internet Protocol 'IP' addresses or browser configurations) and operating systems. This information alone will not identify an individual. Instead, it provides statistics that are used to analyze and improve Refurbished Laptops Direct Client Websites.
Personally Identifiable Information
Personally identifiable information is defined as any personal information that could identify you such as your name, address, telephone number, billing and shipping information, credit card information or e-mail address.
Generally, when you visit the Refurbished Laptops Direct We site, you are not required to disclose who you are or reveal any personally identifiable information. Since Refurbished Laptops Direct takes your privacy seriously, no personally identifiable information will be collected unless it is voluntarily provided. At no time during your visit to a Refurbished Laptops Direct Client Web site should you feel obligated to reveal any personal information to Refurbished Laptops Direct.
Access to Information
Personal information may be shared with third party suppliers and service providers including independent contractors providing services for or with Refurbished Laptops Direct. In all cases, these third parties are contractually required to keep that information confidential. They are not authorised by Refurbished Laptops Direct to use that information for any other purpose than to carry out the services they are performing for or with Refurbished Laptops Direct. Information may only be disclosed to third parties if consent is received, if we are compelled or authorised to do so by Law, or if there is a reasonable belief that there is a threat to someone's life or health.
The Refurbished Laptops Direct Website contains an opt-in mailing list which requests receipt of a weekly Newsletter. You may voluntarily choose to receive this correspondence.
Personally identifiable information submitted for employment purposes will only be used in connection with the application process. It will not be used or disclosed for any other purposes unless required or authorised by Law.
Security and Storage of Information Collected
Refurbished Laptops Direct is committed to maintaining the security of data collected and protecting it from loss, misuse or alteration. This applies to demographic information, client site usage information and personally identifiable information. Data collected is stored on secure Refurbished Laptops Direct servers that can be accessed by authorised Refurbished Laptops Direct personnel only. To safeguard all information collected, Refurbished Laptops Direct and its employees follow the practices in this Policy. Access or use of information for any purpose other than those explained in this Policy will not be authorised.
Changing and De-activating Your information
If you would like to change or de-activate any personally identifiable information you have submitted to Refurbished Laptops Direct, please send a request to us As soon as your request is received, Refurbished Laptops Direct will change or de-activate any information that could be used to identify you unless disclosure is required or authorised by Law. Once de-activated, your data will no longer be accessible.
No Contract or Liability
Contact Refurbished Laptops Direct about this policy
If you have any questions or comments regarding this policy, please contact Refurbished Laptops Direct